Contact information

Contact Policy

At Source Innergy, we believe in excellent customer care and open communication. Our team is here to make sure your shopping experience is smooth, stress-free, and enjoyable.

📞 How to Reach Us

  • Email Support: You can reach us anytime at source.innergy@gmail.com
  • Contact Form: Submit your request through our Contact Page
  • Response Time: We aim to reply within 24–48 business hours (Monday–Friday, excluding holidays).

💡 What We Can Help With

  • Order status updates and tracking information
  • Returns, exchanges, and refunds
  • Product questions and recommendations
  • Account or checkout issues
  • General feedback or suggestions

📦 Order Updates

After placing an order, you will automatically receive:

  1. Order Confirmation Email – confirming that we’ve received your order.
  2. Shipping Confirmation Email – including tracking details once your order has shipped.

If you don’t see these emails, please check your spam/junk folder or reach out to us directly.

✅ Our Commitment

  • Friendly, professional, and timely responses
  • Clear and transparent communication
  • Support that puts your satisfaction first

📍 Contact Information

Email: source.innergy@gmail.com
Contact Form: Click Here